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Cairns Day Tours


Renowned regionally, nationally and internationally, Down Under Tours is a highly successful premium tour operator in the Australian tourism industry.

Our fleet of 54 modern luxury vehicles range from 7 seat 4WD's to 53 seat touring coaches.

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Customer Feedback: Listed below is just some of the feedback from our customers who have traveled on our tours. For specific tour feedback, click on the links above. If you'd like to see even more feedback, plus videos and photos - see our Down Under Tours Facebook site.

Sending us your Feedback: If you've travelled with us and would like to offer your feedback - vist our online survey section here, or join our Facebook group and add your feedback, videos and photos.

DAINTREE, CAPE TRIBULATION - Customer feedback ...

Cape Tribulation & Daintree Tours
LATEST POSTS:

Nov' 17th, 2009:
JOB WELL DONE. This was one of the best tours I have ever done. This was one great day. Keep up the good work. THANK YOU.
Russell.
Highlight: The whole day
Driver/Guide: Jason
Customer: Russell McCabe, Australian

Nov' 13th, 2009:
We were thoroughly impressed with the whole tour and think it was great value. Thanks for the experience.
George was absolutely excellent!

Stephen.
Highlight: It was all great!
Driver/Guide: George
Customer: Stephen Peacock, Australian

Nov' 9th, 2009:
Great day trip with excellent guide and range of activities. Very good refreshments throughout the day. Great way to see a beautiful part of the country.
Steve.
Highlight: Stingray Bay and the soldier crabs
Driver/Guide: Kevin
Customer: Steve & Deb Farrimond, Australian

Nov' 1st, 2009:
Thanks for a wonderful day! This is one of my first tourist exhibitions that outperformed my expectations!
Highlight: Except for the nature, Bruce's explanations!
Driver/Guide: Bruce 'The King'
Customer: Hans, Swedish

Oct 27th, 2009:
George was brilliant and new all we needed to know - you don't get much better in his job. So glad I didn't drive. I would have missed so much and missed probably the most important things of the tour. Lyn and I enjoyed it so much. Thank you - our next trip back will be to contact you on other tours.
Highlight: The cruise, but all in general
Driver/Guide: George
Customer: Gary & Lyn Towler, Aussie & Kiwi

Oct 25th, 2009:
Greg was an outstanding guide - interesting, knowledgeable and friendly. We got on very well with him and enjoyed chatting to him throughout the day. We had a great day and are very grateful to Greg for making our tour a success!
Highlight: Stingray Bay
Driver/Guide: Greg
Customer: Romain Dourlen, French

Apr' 25th, 2009:
I just wanted to let you know that the 2 days we spent with Diann and Greg, respectively, were absolutely first rate and exceeded  our expectations in every respect.

Both trips were, of course, outstanding due to the natural beauty and the experiences provided but what made them just perfect was the knowledgeable, professional and friendly attitude of both your Guides who did their job as well as anyone could possibly wish for!

Thanks go also to you in making those trip a true experience.

P.S. Sting Ray Bay was the highlight of the Australia trip so far, particularly for my wife.

All the best and our thanks to all.
Franco.
Highlight: Stingray Bay
Driver/Guide: Diann/Greg
Customer:Franco Anglesio

Feb' 14th, 2009:
We loved down unders so much when we come up for christmas new year we will be booking 2 or 3 tours with you. Maybe the tablelands and kuranda  again as we loved it so much. Thank you for a great experience.
Highlight: Mossman Gorge.
Driver/Guide: Glen
Customer: Winifred Meredith, Australian.

Feb' 7th, 2009:
My wife and I found both: Kuranda and Tribulation tours and amazing experience, and emphatically recommend down under tours to anyone who seeks out adventure. The professionalism and charisma of our tour guide Greg added to the experience.
Highlight: The whole tour was equally memorable.
Driver/Guide: Greg
Customer: Markus Zachest, Australian.

Dec' 8th, 2008:
The tour was brilliant. As soon as I met Greg and got on the bus I felt like I was really in Australia (I had spent 2 weeks already travelling but this tour was absolutely the highlight of my 3 weeks in your country). Greg had an incredible itinary of music, video and banter to keep you in the bus for hours - never mind getting off to see the sights. Greg is an absolute professional. I'm saving up for my return and would absolutely go on a tour with your company again. We saw a 3 year old croc by the ferry entrance (did you guys place it there hmmm???). We saw lots of birds and learnt a lot about the area.
Highlight: Daintree forest was spectacular and the boardwalk tour left me wanting to see more. The guide was incredibly knowledgeable and excited about her work. Loved the huge golden orb spider in our path. Lunch under shelter in the rain is a memory I'll aways keep.
Driver/Guide: Greg
Customer: Tracy B, South Africa.

POST #1:
Oct' 6th, 2008:
Greg was an excellent and very knowledgable guide, who took care to get to know all of the party as individuals. He contributed a great deal to the enjoyment of the day. This was the best tour yet.
Highlight: River Cruise
Driver/Guide: Greg
Customer: Robert and Linda Watson , England.

POST #2: Oct' 4th, 2008:
This was one of the best tours I have taken. I was looking for an adventure with nature and it met every expectation I had. What a beautiful region. Thank you so much.
Highlight: Seeing a casawary bird live!
Driver/Guide: tba
Customer: Thomas Endres , USA.

POST #3 Sep' 19th, 2008:
Perhaps provide more info of the tour such as clothing requirements etc. Although it should have been commonsense, we didn't think to pack warm clothes or parkas for possible rain at the Daintree. I had to sit out the aerial walk with my youngest daughter because it was raining and the Enviro. Ctr had run out of ponchos for purchase :-(

Our driver Greg was EXCELLENT! Very knowledgeable, enthusiastic and friendly. Of all the tours we did during our holiday in Cairns & Port Douglas, this was our favourite!
Highlight: Everything!
Driver/Guide: Greg
Customer: Adrian & Paula Buckley, Australia.

Post #4 Oct' 8th, 2008:
Excellent tour - Greg was a fantastic guide - really knowledgeable and very entertaining! Lunch surpassed my expectations - I really didn't expect to be having a steak and fish bbq in the middle of the rainforest - a real experience!
Highlight: tba
Driver/Guide: Greg
Customer: Camilla Starr, England.

Post #5 Feb', 2008:
It was long but we were always entertianted. Just wanted to let you know that our tour guide Ian made the entire day more enjoyable.
Highlight: Daintree
Driver/Guide: Ian
Customer: Jennifer, USA.

KURANDA TOURS - Customer Feedback ...
Kuranda Tours

Nov 9th 2009:
The whole day was enjoyable. The attention to detail was great and the meal included in our package for Hartley's Crocodile Adventures was excellent. Their service was fantastic.
Highlight: Fantastic lunch provided at Hartley's with great service
Driver: Neil
Customer: Steve & Deb Farrimond, Australian

Nov 7th 2009:
Roger is a fantastic driver, high knowledgeable, friendly and attentive. In short, an invaluable asset to your organisation. I wasn't too sure at the start of the day whether we made the right choice of trip, but all my doubts soon vanished. It was an incredible day which much surpassed my expectations.
Highlight: The view from Skyrail - spectacular!
Driver: Roger
Customer: Pamela Pinski, British

Nov 7th 2009:
The whole day was awesome. The trip up in the train was so relaxing and the views were spectacular. If only there was more rain to see the Barron Falls in full flight! The Skyrail trip back was the highlight. Its incredible scenery and that trip across the Barron River - whoa! Highly recommend this tour to everyone!
Highlight: Skyrail - definitely will revisit!
Driver:
Customer: Karen Smith, Australian

Nov 5th 2009:
Richard the coach driver was excellent. His knowledge and informative information was excellent. His sense of humour made every one relaxed and thoroughly enjoy the day when on the coach.
Highlight: Skyrail
Driver: Richard
Customer: Chris & Maureen Sutherland, Australian

Post #1 Apr' 2008:

We had a fantastic holiday and would recommend Cairns and Downunder Tours to anyone planning to visit.
Highlight: The spectacular scenery
Driver: tba
Customer: Judy Thompson, Australia

Post #2 Feb' 2008:
This tour had different highlights for each of us. We loved the Skyrail with it's magnificent views. Hartley's Crocodile Farm was informative as well as entertaining. We are Aussies from Melbourne and we learned so much about our own country in the company of other appreciative tourists from all over the globe.
Highlight: Bart the crocodile
Driver: Steve
Customer: Lorraine Waller, Australia

Post #3 May' 2008:
The Hostess on the Scenic Railway took a photo of us with our Camera and I appreciated that. The Service was exceptional and the Coach Driver was very informative. Thoroughly enjoyable day.
Highlight: Shopping
Driver: tba
Customer: GARY & Annette Schofield, Australia

Post #4 June 18th 2008:
Very professional and well organized. I like the individual timetables - nice touch!
Highlight: The Skyrail ride back to Cairns
Driver: tba
Customer: Bill Schott, USA

Post #5 Feb' 2008:
We loved the whole experience. Everyone was friendly and knowledgeable and made everything so easy. We would definitely do it again if we had the chance.
Highlight: Cuddling a koala and the scenic railway
Driver: tba
Customer: Cassaundra Kugler, USA

Post #6 Nov' 2008:
Making a decison to decide what to do at kuranda was hard, i wished i had chosen the butterfly and bird world tour.  Though i did squeeze it in on my 1 hour free time i wished i had been able to use that time to explore the town and the markets.  I will definately have to return to queensland to take in those sights again.
Highlight: THe skyrail was amazing and the train ride was cool. THe butterfly and bird park was definatley a great way to use up my free hour.  It definately is a winner.  Once again I would have to say the sky rail was the perfect way to end a wonderful journey.

This was one of my favourite tours as it wasnt as rushed, except for my free hour which i used to squeeze in two other sights.  THe meal provided was the best out of all three tours that i had with your company while on my queensland trip at the wildlife park.  With so many choices regarding the Kuranda tour it was really hard to choose the right tour.  It is only once you have arrived do you realize that that little town is just a goldmine of sight-seeing and I will definately have to spend a day up there on my own. 
Driver: tba
Customer: Doriana Liubicich, Australia.

Post #7 Jul' 2009:

What a wonderful day. Starting with the rail trip to Kuranda and the Skyrail return journey - would love to do the trip again. We had lunch at one of the Hotels in Kuranda. Meal was great and service was very fast considering the number of people that were there for meals. Birdworld at Kuranda, was unbelievable.
Driver: tba
Customer: Heather Mahncke, Australia.

TABLELANDS TOURS - Customer feedback ...
Tablelands Tours
Nov 16th, 2009: 

Very good hosts with excellent knowledge of places. Highly recommended. If in Cairns again, will take your tours again.
Highlight: Spanish Castle
Driver/Guide:
Customer: Piyush Khandelwal

Nov 9th, 2009: 
Bruce was very informative about the whole day and his manner and personality made us feel very welcome and part of his family.
Highlight: The whole experience
Driver/Guide: Bruce
Customer: Hugh Furneval, British

POST #1: June 1st, 2008:
If time had permitted it would have been great to have a swim at Millaa Millaa Falls. Bruce's commentary and his knowledge was fantastic.
Highlight: Millaa Millaa Falls & Paronella Park
Driver/Guide: Bruce
Customer: Michelle Taggart , Australia.

Post #2: June 4th, 2008:
My husband and I had never visited the far north of Australia before and we wanted to experience as much as we could. All the tours with your company were brilliant as we saw so much, learnt from the tour guides, enjoyed beautiful meals, great company and had a thoroughly relaxing holiday. Thank you for the fantastic hoiliday.
Highlight: Cruise at Lake Barrine & tour guide & beautiful scones for morning tea.
Driver/Guide: Jason
Customer: Marian Kenna, Australia.

Post #3: June 6th, 2008:
We had a wonderful time. We learned a lot about the rainforest area and Australia from Bruce (Driver/Guide). He was a great Host!!
Highlight: tba
Driver/Guide: Bruce
Customer: Kelli Kusnerak, USA.

Post #4: June 20th, 2008:
My wife and I would like to thank our guide Ian once again for such a great day....well done. All was great and a top lunch also. We have friends that will visit the Cairns area next month and will book tours with your company.
Highlight: Millaa Millaa falls.
Driver/Guide: Ian
Customer: Don Baker, Australia.

Post #5: June 24th, 2008:
Great service, on time pick up, value for money. I would recommand to anyone for this great tableland tour. Should make some stops at the dairy farm that is near by.
Highlight: Millaa Millaa falls.
Driver/Guide: Simon
Customer: Sylvine, Australia.

 


 
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